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    Privacy Policy.

    Effective Date: January 1, 2026  ·  Last Updated: July 2026

    Cruise Therapy ("we," "us," or "our") is committed to protecting the privacy and discretion of our clients. This Privacy Policy outlines how we collect, use, disclose, and safeguard the personal information you provide when engaging with our services, website, or representatives. By using our website or engaging our services, you agree to the practices described herein.

    1. Information We Collect

    We collect only the information necessary to deliver bespoke, world-class travel experiences. This may include: • Personal Identification Information: Full name, date of birth, passport and travel document details, and nationality. • Contact Information: Email address, telephone number, and mailing address. • Travel Preferences: Dietary requirements, accessibility needs, preferred cabin or suite categories, and destination interests. • Financial Information: Billing details required to process deposits and payments. We do not store full payment card data on our servers. • Communication Records: Correspondence exchanged via email, telephone, or our website inquiry forms. • Technical Data: IP address, browser type, device identifiers, and usage data collected automatically when you visit our website.

    2. How We Use Your Information

    The information we collect is used exclusively to: • Plan, book, and manage your travel arrangements and bespoke itineraries. • Communicate with you regarding your inquiry, reservation, or travel experience. • Comply with legal obligations, including those imposed by carriers, port authorities, and international travel regulators. • Improve our website and service offerings through aggregated, anonymized analytics. • Send relevant travel updates, exclusive offers, or curated content, but only with your explicit consent. We do not sell, rent, or trade your personal information to third parties for marketing purposes under any circumstances.

    3. Discretion & Confidentiality

    Cruise Therapy serves an exclusive clientele for whom privacy is paramount. We treat all client information with the highest degree of discretion. Our team operates under strict confidentiality obligations, and we do not disclose client identities, travel plans, or personal details to any third party without your express authorization, except where required by law or where necessary to fulfill your travel arrangements (e.g., vessel operators, airlines, or ground transfer providers bound by equivalent confidentiality standards).

    4. Information Sharing & Third Parties

    We may share limited personal information with carefully selected, vetted third parties solely for the purpose of executing your travel experience, including: • Superyacht charter operators and crew agencies. • River cruise lines and ocean voyage carriers (e.g., Scenic Group, Royal Caribbean International). • Private aviation and ground transportation providers. • Hotel and resort partners for pre- or post-voyage accommodations. • Payment processors operating under PCI-DSS compliance standards. All third-party partners are required to handle your information in accordance with applicable privacy laws and our confidentiality standards.

    5. Data Retention

    We retain your personal information only for as long as is necessary to fulfill the purposes outlined in this policy, maintain accurate business records, comply with legal obligations, or resolve disputes. When information is no longer required, it is securely deleted or anonymized.

    6. Data Security

    We employ industry-standard technical and organizational security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. While no method of electronic transmission or storage is completely secure, we take all reasonable precautions to safeguard your information.

    7. Your Rights

    Depending on your jurisdiction, you may have the following rights regarding your personal data:

    • The right to access the personal information we hold about you.
    • The right to request correction of inaccurate or incomplete data.
    • The right to request deletion of your personal data, subject to legal retention requirements.
    • The right to withdraw consent for marketing communications at any time.
    • The right to lodge a complaint with a relevant data protection authority.

    To exercise any of these rights, please visit our Contact page.

    8. Cookies & Tracking Technologies

    Our website uses cookies and similar tracking technologies to enhance your browsing experience and gather aggregate usage data. You may configure your browser to refuse cookies; however, some features of our website may not function optimally as a result.

    9. Children's Privacy

    Our services and website are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately and we will promptly delete it.

    10. Changes to This Policy

    We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or applicable law. Material changes will be communicated via our website. Your continued engagement with our services following any update constitutes acceptance of the revised policy.

    11. Contact Us

    If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please visit our Contact page.

    Cruise Therapy Travel
    Eric Noble - Group Sales Director